Delivery

HAPPY NEW YEAR.  THE NEXT CUT OFF FOR ORDERING IS 9AM TUESDAY 4th JANUARY FOR DELIVERY ON THURSDAY/FRIDAY 5th/6th JANUARY.

Where Do We Deliver?

The Suffolk Providore will deliver to the following postcodes;

IP1, IP2, IP3, IP4, IP5, IP6, IP10, IP11, IP12, IP13, IP14*, IP15, IP16, IP17, IP18, IP19, IP20*, IP23*

* East of the A140 & South of the A143 only

We hope to expand this area in the coming months so if you live in another IP postcode and would like to register interest in The Suffolk Providore please send us an e mail to hello@thesuffolkprovidore.co.uk.

Delivery Charge

The minimum order for each delivery is £20 and the delivery charge is £3.99 for orders under £75. For orders of £75 and above delivery is free.

When Do We Deliver?

Order cut off - As we are working with small artisan producers the majority of the food and drink we sell will be being made or harvested to order. For that reason we have an order cut off of 9.00am on a Tuesday morning for you to have placed your order online for delivery on the Thursday or Friday of that week. 

Once you have placed your order we will send you through an e mail confirmation of the order. We will then send you a second e mail (and maybe even a phone call or text too) with a date and estimated 2 hour time slot for the delivery. 

We will do our best to deliver inside the allocated 2 hour time slot but cannot absolutely guarantee we will not be held up for some reason, if this does happen we’ll give you a call to let you know.

All deliveries will be carried out on a Thursday or Friday except for some holiday cottage orders where delivery on a different day may be possible with prior arrangement.

What Happens If I am Not Going To Be At Home?

If you will not be at home to receive your delivery please leave clear instructions when placing your order as to where you would like the delivery to be left. This needs to be a cool place and preferably hidden from view. We will leave your order in a sealed insulated box that will help to keep it cool for up to 2 hours. These boxes can be used many times so we can pick it up from you when we next deliver.

If you are not at home when we deliver and you have not left clear instructions as to where you would like the delivery to be left we will try and call you to arrange a safe place to leave the delivery. If we are unable to reach you we will take the delivery away with us and contact you to arrange an alternative delivery time for an additional delivery charge.

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Delivery

We deliver to IP1, IP2, IP3, IP4, IP5, IP6, IP10, IP11, IP12, IP13, IP14*IP15, IP16, IP17, IP18, IP19, IP20* & IP23*.

* East of the A140 & South of the A143 only.

Order by 9am on a Tuesday for delivery on a Thursday

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